Get help before you submit
If you’re unsure about timing, accessibility, or what to include in your request, we’ll help you get it right. Choose a contact option and send us the context you already have.
What we can help with
- Accessibility questions and entry rules (tell us what you need)
- Help selecting a preferred date and sharing your group details
- Clarifying included vs. excluded items
- Planning notes for arrival day and venue procedures
The fastest responses come from a clear message—what you’re planning and any constraints you already know.
Common questions
Short answers to get you moving.
Include anything that could affect seating or timing: accessibility needs, arrival constraints, and whether you have preferences you’d like us to consider.
Yes. Tell us your needs and the event date you’re considering, and we’ll share the most relevant venue guidance available.
We respond with the next step for your preferred date and traveler details, and we’ll ask follow-up questions if anything needs clarification.
Contact support
Send your question—we’ll reply with practical guidance.